Terms and Conditions

Data Protection Policy

1. Introduction

EndlessChances (the “Promoter”) is committed to protecting the personal information of our users and ensuring that it is used responsibly, securely, and transparently. This policy outlines how we collect, use, and safeguard user data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect and process the following types of personal information:

  • Contact Information: Name, email address, physical address, and phone number.
  • Payment Details: For processing payments, managed securely by third-party payment providers.
  • Competition Entries: Information related to competition participation, such as ticket numbers.

3. How We Use Your Information

We use your personal information to:

  • Process competition entries and payments.
  • Notify you of your participation and updates about the competition, such as upcoming draw dates.
  • Inform you if you have won a competition, including instructions for claiming your prize.
  • Share details about winners (e.g., name, reward, and photo) on our website and Facebook page, with consent.
  • Send periodic emails, such as reminders for competitions you have entered or other operational updates.

4. Winner Announcements

For transparency and promotional purposes, we may publicly share the following details of competition winners:

  • First name and last initial.
  • Prize won.
  • Photos of the winner with their prize, provided the winner consents at the time of the photo.

This information may be published on:

  • The official website ([Your Website URL]).
  • Our social media accounts, including Facebook.

5. Legal Basis for Processing

We process your personal information based on:

  • Contractual Necessity: To provide services you have signed up for (e.g., competition entries).
  • Legitimate Interests: For operational communication, including email notifications about competitions you’ve entered.
  • Consent: For publishing photos and identifying information about winners.

6. Data Sharing

We do not sell, rent, or share user information with third parties, except where legally required or for purposes outlined in this policy.

7. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data, where applicable.
  • Restriction: Restrict processing under certain circumstances.
  • Objection: Object to the processing of your data for specific purposes.
  • Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at [Insert Contact Email].

8. Retention of Data

We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations.

9. Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.

10. Cookies

Our website may use cookies to enhance user experience and analyze website performance. Users can manage their cookie preferences via browser settings.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or website announcements.

12. Contact Us

For questions, concerns, or requests regarding this policy or your data, contact us:
Email: support@EndlessChances.co.uk
Address: Endless Chances LTD, Loughborough, Leicestershire, LE112JT